A 99.9% Server Uptime
We have set up our cloud web hosting platform using reliable hardware components and strongly customized software. Our admins have installed a customized version of SELinux on our servers to ensure the highest level of safety and stability. We have set up a number of DDoS protection mechanisms along with very powerful firewall programs to make sure our network is unassailable and safe.
All cloud web hosting plans plans include a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s crucial to also set up your own network architecture. That is the reason why we set up a custom internal network in each one of our data centers. Relying on top–hole Juniper routers and switches, our internal network allows for amazingly fast data transfer rates and is also fully redundant.
Because of this, you can enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, no matter which web hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
Even though we have given our best to reduce all potential risks with our cloud hosting plans and while our company provides outstanding tech support, there are situations when the client simply isn’t satisfied with what we are offering. Or he wants to migrate to a more powerful hosting solution, such as a VPS server or a dedicated server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not fully pleased, you will get a reimbursement.
24/7 Technical Support
We’ve diligently chosen each individual member of our 24x7 support staff so that we can offer the best possible technical support that you can get. Each of our technicians has many years of experience dealing with hosting accounts behind his back, so they know very well what they are doing. And they’re at your disposal 24–7–365 – you will be able to touch base with them whenever you want and they’ll get back to you ASAP.
Their average response time is under 20 minutes, whereas with other web hosting providers you are forced to wait for days. And we also offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in under 1 hour.