1 hour ticket response
Timeliness is our number–one concern and that’s why we have a team of qualified tech support engineers who are ready to provide a prompt response to any question that you may have. Simply open your tech support ticket from the Web Site Control Panel and we will get back to you within 1 hour at the latest. In fact, we strive hard and aim for a twenty–minute response time.
A Premium–Quality Customer Service
Our technical support team members possess huge experience in the cloud web hosting plans industry and are capable enough to offer a swift solution to your problem. If, however, the situation at hand is not within the competency of a support engineer, the client support ticket will be forwarded to a programmer or admin for further assistance.
A User–Friendly Help Center
To help you find a quick tip on how you can use a certain service, we have integrated a very user–friendly Help Center section in your Web Site Control Panel. You can search through a big collection of web hosting account administration articles and website administration articles, check out our F.A.Q. database or watch our educational video tutorials.