Many persons who begin using their 1st web hosting account, or change companies, typically have queries with respect to how certain things are completed or run into problems when setting up various things like emails, website settings, and so on. This is why, lots of providers have prepared documentation with popular questions and issues so as to help their clients receive information quickly and easily. As a result, the help desk staff can spend more time on real problems that some clients may be facing, since the solution for the smaller things will already be available on the Internet and clients can tackle them without touching base with the client care team. Having detailed documentation is essential, especially for new clients without any experience whatsoever, since the web hosting service entails heaps of functions and lots of individuals can get puzzled about what to do. A good knowledge base can both help you accomplish the operations that you wish and learn how the hosting service works in general.
Extensive Online Documentation in Cloud Web Hosting
All cloud web hosting plans that we are offering feature an elaborate knowledge base where you can find everything you should know with regards to your web hosting account. Whether you intend to set up a new database, to redirect a domain name using an .htaccess configuration file or to set up an e-mail account on your desktop computer or hand phone, you can just read our help articles and all the info that you require will be there. When you open a specific section of the Hepsia Control Panel, you will see articles that are related to the functions that can be accessed through it. In case you would like to see the full archive of articles and get acquainted with all the features that Hepsia is offering, or only to read generic info about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our absolute best to encompass any issue that you might possibly confront, but if you do not find the info that you desire, you can always contact us, as our tech support team is available 24 hours a day.