A live chat is a real-time method of communication between a hosting supplier's support crew and its clients. It's a very efficient method to receive some information about the website hosting services or get some issue resolved because you are speaking with a live agent. The advantages of using a real-time chat service instead of calling or opening a ticket are the lower chance of mistakes any time you exchange data like usernames or domain names, the faster response time as the communication is live as well as the fact that you do not have to stay on the chat constantly - you'll be able to do something else while the representative examines the issue in question. Furthermore, you'll be able to join a live chat room from any computer that's connected to the Internet, avoiding the telephone costs that you'll have to pay if you are calling to a different country.
Live Chat Support in Cloud Web Hosting
We provide a live chat assistance service for all of the cloud web hosting plans
that we offer and we are able to assist you with almost everything in real time. In case you do not have an account with our company yet, we'll provide you with more details about the plans to help you to select the most appropriate package. In case you are an existing client, we will be able to assist you with any billing or general matter and also with numerous common technical troubles, for instance an e-mail address installation in a desktop email client. In case you cannot phone us for some reason or you're in some country where we don't have a local telephone number, our live chat will be the best option to get in touch with us. Certainly, some issues need extra time to investigate and test, which means that you will have to open a ticket to our technicians, but nonetheless, we're able to save you time and assist you with various issues on the chat.