Q: What does the website migration service consist of? Will my website be secure?
A: The web site migration service offered by Easy Star Hosting is completely free and consists of transferring all your website files, databases and e–mails from your present hosting provider to your brand–new hosting account with us. We will also fine–tune all the settings required for your web sites to be completely operational on our ultramodern cloud hosting platform.Our techs are fully capable of transferring any type of web site. With years of practical experience in this field, they’re well–versed in the specificities of our web hosting platform, our Control Panel and all other well–known Control Panels. For them, transferring a custom–built web application with lots of custom libraries is as easy as transferring a plain WordPress blog.
Q: Website migration seems like a lot of work. How much time does it take?
A: While we cannot give you a precise time interval, because there are a lot of variables, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our very best to migrate your web site within 48 hours, and in certain cases – within 24 hours (when the content is not very large).
Q: Do you require anything from me before you begin moving my website?
A: We don’t collect any sensitive information. We’ll need, however, the login info for your old hosting account along with the name of the site that you need to move.
Q: You will access delicate data. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my site be unavailable?
A: Nah. Your web site will remain fully operational during the migration. Once everything is completed on our end, we’ll inform you so that you can examine it and check for any problems. If everything is alright, all you will need to do is modify your domain’s DNS resource records.
Q: Will my current hosting provider learn that I am leaving them?
A: While we migrate your content, your hosting provider won’t be aware of the migration at all. We will not contact them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–driven web hosting platforms. Fundamentally, if we can get access to your Control Panel, we will be able to transfer your web site.The only platforms that we do not support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.